We can provide some basic answers to questions from customers regarding their AED. If the AED requires servicing though, the customer will have to contact the manufacturers' technical support to maintain warranty, etc.
Here are the technical contact information as of August 2021
| Manufacturer | Technical Support # | Hours of Operation | Email or link to Webform | Notes |
| Cardiac Science | 1-800-426-0337 | Monday to Friday. 0700 hrs to 1700 hrs CST | care@cardiacscience.com | Purchased by Zoll around 2021 |
| Philips | 1-800-263-3342 | 24/7 | AEDSupport@philips.com www.philips.com/aedsupport | Once the customer connects, there will be a series of options to choose. Press 1 to choose the first option. |
| Physio-Control Stryker | 1-800-668-8323 | 24/7 | physio-canada@stryker.com medicalcustomerservice@stryker.com | Stryker acquired Physio in 2016 |
| Zoll | 1-866-442-1011 extension #2 | Monday to Friday. 0830 hrs to 1800 hrs EST | CanadaTechSupport@zoll.com | |
| PlusTrac | 1-866-352-5433 | plustrac link https://www.plustrac2.com/en/users/sign_in |